Gryphon ONE’s latest intelligent outreach advancements help you connect with the right audience at the right time—amplifying your reach, ensuring compliance, and driving meaningful impact across every stage of the customer journey.
>173%
Increase in Customer Reach
$Millions
In Increased Revenue
>51%
Boost in Call Effectiveness
Empower Unprecedented Reach
Connect Intelligently Across the Customer Journey
True reach needs to extend beyond sheer volume in today’s dynamic business environment. To succeed, you need smart engagement that honors regulations while maximizing opportunities to build genuine relationships. Our newest Gryphon ONE innovations empower you to broaden your reach strategically and responsibly.
Extend Compliance Protection to Live Conversations
Extend compliance coverage to live conversations with Real-time Call Compliance Monitoring that detects infringing interactions and offers proactive guidance for mitigating risk.
- Power live compliance intervention with real-time disclosure prompts.
- Ensure conversations comply with evolving regulatory requirements.
- Leverage automated reporting to identify patterns of non-compliance.
- Facilitate needs-based training to mitigate future violations.
- Empower faster resolutions to systemic issues affecting the enterprise.
Unlock Untapped Audiences
Compliantly connect with more customers using insights from Gryphon ONE’s new Intelligent Compliance Dashboard to strategically expand your sales and marketing reach.
- Grow your marketable universe by leveraging expirable and exempt contacts.
- Minimize risk with insights into compliance regulations and predictive indicators.
- Maximize the reach and precision of omnichannel campaigns.
- Optimize outreach with channel, campaign, and regulation analytics.
- Increase ROI by aligning contact strategy with performance indicators.
Reach More Users Across Your Ecosystem
Foster greater connectivity and unified customer engagement by enabling our modular, easily implementable solution across diverse internal teams and external partners on Salesforce AppExchange (coming soon).
- Simplify discovery and accessibility by internal and third-party AppExchange users.
- Streamline workflows, allowing teams to focus on strategic priorities.
- Accelerate implementation by installing only needed functionality.
- Enhance the agent experience with easy call logging and manual certification.
- Reduce setup friction by eliminating the need for custom activity fields.
Expanded Geography, Contact Options, and Compliance Coverage
Collections 2.0 extends your debt collections reach both geographically into Canada and through broader contact options, enhancing organizational compliance effectiveness.
- Increase contact potential via place of employment collections calls.
- Enable more rigorous frequency screening at the account/state/province level.
- Enhance debt recovery by limiting calls to debtors with Promise to Pay schedules.
- Leverage verifiable proof of compliance with automated audit reporting.
- Facilitate ethical outreach in a highly scrutinized industry.
Maximize Customer Reach and Revenue Growth
Significantly expand your reach by leveraging Branded Calling to drive increased customer connections.
- Power increased answer rates from customers who are more likely to pick up legitimate business calls.
- Reduce acquisition costs by decreasing dials to enable increased productivity.
- Boost conversions due to maximized transparency and answer rates.
- Improve customer satisfaction with a seamless and professional customer experience.
- Maximize brand awareness and recognition.
Use Cases